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Our aim is to deliver great products and services. Our priority is to effectively support and service our customers, and to grow our company by expanding our satisfied customer base.
We have created a working environment that is personally and professionally challenging and enjoyable. You will be joining a talented team that values your input and knowledge.
We are looking for highly motivated, talented individuals to join us in realising our vision. If you want to work in an environment where you can realise your potential, grow professionally and be part of an innovative team, contact us now!
We are currently recruiting for the following opportunities :
For any further information or enquiries, please contact us
- Training Consultant
- Senior Implementation Engineer (India)
- Senior Project Manager (India)
- Senior Project Manager
- Implementation and Support Senior Engineer
- Implementation and Support Engineer
- Regional Sales Managers
- Internship
Implementation and Support Senior EngineerAbout the vacancy
Reporting to the Head of Implementation and Support, we are looking for Senior Delivery & Support engineers with minimum 3 years experience in implementation, delivery and operation of telecommunication / IT / Network solutions.
Your responsibility as Senior Delivery and Support engineer is as member of the projects team to work closely with the Solution Architects and Project Managers to ensure that Charge it™ solution is delivered successfully to our customers. You will be responsible for:
• Integrating the solution in our lab and test it prior to shipment,
• Assemble onsite the solution and test it,
• Integrate the solution within its ecosystem (network, BSS/OSS),
• Prepare and bring it successfully through SAT/UAT and cutover phases,
• Support the customer’s solution onsite or remotely,
• Document the different steps of the project implementation,
• Handover the project to our support team,
• Provide external and internal hands-on training sessions,
• Contributing and improving our processes and tools
Requirements:
• Candidate must possess at least a Bachelor's degree, Post graduate Diploma, Professional Degree or Master's Degree in Engineering (Computer Science/Telecommunication) or equivalent,
• Required skills :
oInternet protocols,
oBasic Linux/Unix,
oNetworking (routing, switches) or advanced Linux/Unix (system admin, …)
oGood track record in implementation, deliveries of IT/Telecom solutions,
oGood track record in acceptance phases of IT/Telecom solutions,
oAbility to deliver training to various audiences (internal, customers, …)
oUsage of support ticket tracking tool
•Preferred skill(s):
oCCNA, CCNP,
oLinux/Unix certifications
oBilling or Network projects with Telco
oKnowledge of Data Charging for Mobile telco
• Presence on site will be required for duration up to 8 weeks
• Excellent communication skills, autonomy, totally fluent in English
• Ability to create and maintain good contacts with customers/partners
• Role based in Kuala Lumpur
• Applicants must be Malaysian citizens or permanent residents
The successful candidate will have the following profile:
• highly interested in new technology around internet, networks, …
• willing to give his best to contribute and improve the company,
• fast learner, ready to develop and learn new skills,
• creative when facing challenges,
• like traveling,
• be a team player,
• good human contact.
If you have the experience and feel motivated by the job, please send your resume and the details of your current salary and benefits, salary expectations and your notice period to william.tiew@volubill.com
