Press Releases
- 21-May-2013 : Volubill Survey Explores Subscriber Satisfaction with Current Mobile Data Package Offerings
- 15-May-2013 : Volubill TeleSemana Webinar Highlights Benefits of Sophisticated Mobile Policy for Operators and Customers
- 06-Feb-2013 : Volubill’s Policy Control and Charging Solutions Allow Operators to Monetize Local Break Out for Roamers
- 19-Nov-2012 : Volubill Survey Results Indicate On-Demand Services as the Next Wave in Mobile Policy Control
- 23-Oct-2012 : Volubill Brings Real-Time Dynamic Policy and Session Control to Major US Wireless Market Leader’s M2M Solutions and Services
- 18-Sep-2012 : Orange Reunion Chooses Volubill for Policy and Charging
Volubill Survey Explores Subscriber Satisfaction with Current Mobile Data Package Offerings
Consumers Invited to Share Expectations for How They Want to be Offered Mobile Data Access and Applications from Operators
London – May 21, 2013 – Volubill, the leading provider of charging and policy solutions, announced today that it has launched an online survey to identify how mobile subscribers would like to access data services from their providers. The survey, ‘Data Download: Are You Getting the Mobile Service You Crave?’ is designed to explore customers’ preferences for balancing mobile data pricing, usage volume, application access, service features, and convenience. The survey will be conducted from May 21, 2013, until August 13, 2013 and all survey respondents will be entered into a drawing to win an iPad 2. The survey can be taken online at http://conta.cc/1a0gw5g.
With market research predicting mobile data will increase 13-fold by 2017, it’s not uncommon for operators to limit the type of data package offered to customers in an effort to protect network capacity. With this survey, consumers are given a platform to express how they would like to consume their data and simultaneously, through the results, operators are granted unprecedented insight into how they might better offer services that balance customer desires, remain profitable and manage the traffic deluge.
Among the issues touched upon in this survey are: service features customers value most, the importance of long-term contracts versus unlimited data plans, demand for turbo button options and plans that offer application-specific pricing, and subscribers’ overall level of satisfaction with current mobile data offerings.
“The truth is, as mobile device technologies, mobile applications, and social media continue to evolve, so do the demands of customers,” said Akil Chomoko, Product Marketing Director, Volubill. “With an inside glimpse into what subscribers really want from their mobile data package, whether it be faster access to commonly-used apps or enhanced mobile viewing for their favorite sporting event, everyone wins. With this survey, we want to explore where users see the greatest need for data service flexibility, and what mobile operators can do to keep current customers happy and also attract new ones.”
Volubill invites consumers to take this free, 10-minute survey on their current mobile data package and how they would like to see it evolve in the future, for the chance to win an iPad 2. This survey can be accessed via Volubill’s Twitter or LinkedIn and at http://conta.cc/1a0gw5g.
Volubill will not share personal information with any third parties.
About Volubill
Volubill provides policy and charging solutions to service providers. With the exponential growth in the volume of mobile data traffic and increasing customer expectation, Volubill enables operators to maximize revenues, set customer expectation and deliver a personalized service experience. Volubill’s VBS and VNS control bandwidth based on subscriber and service centric usage policies & quotas; offer real-time granular charging for any data, content, or messaging; and enable service providers to differentiate themselves through innovation. Volubill is global, with over 80 operator customers worldwide.
Further Information
Volubill
Martine Naughton, Head of Marketing
Email: martine.naughton@volubill.com
Tel: +44 7879 441304
March Communications
Nate Hubbell
Email: Volubill@marchpr.com
Tel: +1 617 960 9881
London – May 21, 2013 – Volubill, the leading provider of charging and policy solutions, announced today that it has launched an online survey to identify how mobile subscribers would like to access data services from their providers. The survey, ‘Data Download: Are You Getting the Mobile Service You Crave?’ is designed to explore customers’ preferences for balancing mobile data pricing, usage volume, application access, service features, and convenience. The survey will be conducted from May 21, 2013, until August 13, 2013 and all survey respondents will be entered into a drawing to win an iPad 2. The survey can be taken online at http://conta.cc/1a0gw5g.
With market research predicting mobile data will increase 13-fold by 2017, it’s not uncommon for operators to limit the type of data package offered to customers in an effort to protect network capacity. With this survey, consumers are given a platform to express how they would like to consume their data and simultaneously, through the results, operators are granted unprecedented insight into how they might better offer services that balance customer desires, remain profitable and manage the traffic deluge.
Among the issues touched upon in this survey are: service features customers value most, the importance of long-term contracts versus unlimited data plans, demand for turbo button options and plans that offer application-specific pricing, and subscribers’ overall level of satisfaction with current mobile data offerings.
“The truth is, as mobile device technologies, mobile applications, and social media continue to evolve, so do the demands of customers,” said Akil Chomoko, Product Marketing Director, Volubill. “With an inside glimpse into what subscribers really want from their mobile data package, whether it be faster access to commonly-used apps or enhanced mobile viewing for their favorite sporting event, everyone wins. With this survey, we want to explore where users see the greatest need for data service flexibility, and what mobile operators can do to keep current customers happy and also attract new ones.”
Volubill invites consumers to take this free, 10-minute survey on their current mobile data package and how they would like to see it evolve in the future, for the chance to win an iPad 2. This survey can be accessed via Volubill’s Twitter or LinkedIn and at http://conta.cc/1a0gw5g.
Volubill will not share personal information with any third parties.
About Volubill
Volubill provides policy and charging solutions to service providers. With the exponential growth in the volume of mobile data traffic and increasing customer expectation, Volubill enables operators to maximize revenues, set customer expectation and deliver a personalized service experience. Volubill’s VBS and VNS control bandwidth based on subscriber and service centric usage policies & quotas; offer real-time granular charging for any data, content, or messaging; and enable service providers to differentiate themselves through innovation. Volubill is global, with over 80 operator customers worldwide.
Further Information
Volubill
Martine Naughton, Head of Marketing
Email: martine.naughton@volubill.com
Tel: +44 7879 441304
March Communications
Nate Hubbell
Email: Volubill@marchpr.com
Tel: +1 617 960 9881
