:::: VoluBill > Self Care

	i-UP Charge it Service Controller Deep Packet Inspection User Dialogue Management Service Logic Engine Service Management Dynamic Charging Platform Charging Support Framework Rating Balance Management Billing Customer Care Self Care Voucher Management Track em Mobile Advertising

Self Care

The Charge it Self Care Module provides a suite of components (built using Java Server Pages and Cascading Style Sheets) which can be tightly embedded by a service provider into an existing self-care or customer portal/CRM function. It includes components supporting web based self management of underlying service and subscription profiles, user balances, etc…

The Self Care Module enables service providers to have a lean operation by integrating web self-care functionality into their main EBPP (Electronic Bill Presentation and Payment) or web-self care solution. This functionality enables end users to have complete control over their service subscriptions and allows real-time event viewing, thereby reducing call volumes to customer care representatives.